Privacy Policy

Last updated: September 16, 2025

1. Introduction

At Regnos, we are committed to protecting your personal data and are mindful of our responsibilities to you in this regard. This Privacy Policy provides information about how personal data is collected, processed, stored, and protected when you use the Regnos fraud prevention and compliance management platform.

2. Data Controller

The data controller responsible for processing your personal data is Regnos. Our contact information:

  • Email: privacy@regnos.io
  • Website: https://regnos.io
  • Platform: https://app.regnos.io

3. Data We Collect

The following personal data may be collected through our platform:

3.1. Registration and Account Information

  • First name, last name
  • Email address
  • Company information
  • Job title
  • Phone number
  • Account password (encrypted)

3.2. Platform Usage Data

  • API calls and requests
  • Platform activity logs
  • Created rules and scenarios
  • Risk scoring data
  • Dashboard usage statistics

3.3. Technical Data

  • IP address
  • Browser information
  • Operating system
  • Device information
  • Access times

4. Data Collection Methods

  • Direct Collection: Registration forms, account creation, platform usage
  • Automatic Collection: Log files, cookies, analytics tools
  • API Integrations: Data from third-party systems
  • Communication: Support requests, email correspondence

5. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Platform Services: Providing fraud prevention and compliance services
  • Security: System security, fraud detection, and risk analysis
  • Support: Technical support and customer service
  • Development: Platform improvements and new features
  • Legal Obligations: Compliance and legal requirements
  • Communication: Platform updates and important notifications

6. Data Sharing

Your personal data may be shared with third parties in the following cases:

  • Service Providers: Cloud hosting, analytics, payment processors
  • Legal Obligation: Court orders, legal regulations
  • Security: Fraud detection and security threats
  • Business Partners: Integration providers (with data minimization principle)

7. Data Retention

Your personal data is stored for the duration required by processing purposes:

  • Account Data: Duration of active account + 3 years
  • Platform Usage Data: 7 years (compliance requirements)
  • Log Data: 2 years
  • Communication Records: 5 years

8. Data Security

We implement the following measures to secure your data:

  • Encryption: AES-256 encryption during transmission and storage
  • Access Control: Role-based access management
  • Monitoring: 24/7 security monitoring and incident management
  • Backup: Regular data backup and disaster recovery
  • Updates: Regular security updates
  • Training: Staff security awareness training

9. Cookies

Our website and platform use cookies:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Usage statistics (anonymous)
  • Performance Cookies: Measuring platform performance
  • Security Cookies: Fraud detection and security

10. Your Rights

You have the following rights regarding your personal data:

  • Right to Information: Obtaining information about processed data
  • Right to Rectification: Requesting correction of inaccurate data
  • Right to Erasure: Requesting deletion of your data
  • Right to Object: Objecting to data processing
  • Data Portability: Moving your data to other platforms
  • Automated Decision Making: Objecting to automated decision-making processes

11. Protection of Children's Data

The Regnos platform does not serve individuals under 18 years of age. If we learn that someone under 18 has registered on the platform, the relevant account will be immediately closed and data will be deleted.

12. International Data Transfer

Your data may be stored in international data centers with high security standards. In such cases, data transfer is conducted in compliance with GDPR and other data protection regulations.

13. Privacy Policy Updates

This Privacy Policy may be updated as necessary. Significant changes will be notified via email and announced through the platform. The updated policy takes effect on the date it is published.

14. Contact

For questions about our Privacy Policy, please contact us:

  • Email: privacy@regnos.io
  • Support: support@regnos.io
  • Website: https://regnos.io

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